Social Housing and Rapid Digitalisation: Working Together (and Apart)

Summer School for Young and Early Career Professionals

organized by
Prof. Dr. Jan Üblacker and Laura Lünenschloss, EBZ Business School
Dr. Anita Blessing and Joost Nieuwenhuijzen, European Federation for Living

5th to 12th July, 2021

Social and affordable housing providers around Europe are dealing with rapidly changing conditions. Pressures to increase efficiency have them working in new ways, propelled by the rapid pace of prop-tech innovation. In response to the COVID-19 crisis, the digitalisation of many of their organisational functions and services has sped up. Multiple aspects of housing professionals’ work and daily lives have been brought online, rapidly altering communications with colleagues, partners and tenants. Amidst hopes that our patterns of living will soon normalise, the year 2021 has many of us asking if higher levels of remote working and digital service provision are becoming the new normal.